For players aged 21 and above

Play safe, enjoy responsibly

6zz believes that betting and casino games are only enjoyable when played within your own means and limits. On this page you will find details about tools to keep yourself safe, warning signs to watch for, and ways to get support.

Set Your Own Limits
24/7 Support
Self-Exclusion

6zz's commitment to responsibility

Gaming at 6zz should be an entertainment experience for every member — not a source of financial stress or mental strain. The platform is built so that each member can manage their own spending limits, time limits, and behaviour themselves.

Under our Terms and Conditions, the minimum age to open an account and take part in any betting or casino game on 6zz is 21. None of the site's services apply to anyone below this age.

Responsible gaming means playing within your budget, not placing more bets to recover losses, and not treating gaming as an alternative source of income. When gaming stops being enjoyable, taking a break is the sensible choice. Our Privacy Policy explains how we keep your account information secure.

6zz is committed to maintaining a responsible gaming environment. Our support team is available in both Bangla and English, 24 hours a day, 7 days a week, via live chat and email.

Age 21+ is mandatory

Members must be at least 21 years old to register on 6zz and play any game. Proof of age may be requested during account verification. Protecting underage individuals is our highest priority.

  • Personal limit-setting available on every member's account
  • Self-exclusion option accessible directly from your account
  • Option to temporarily or permanently close your account upon request
  • 24/7 support in Bangla via live chat and email
  • Security measures to prevent access by underage individuals

Tools to keep yourself in control

6zz gives members several practical tools to manage their own gaming habits. They are easy to use and can be activated at any time.

Deposit Limit

Decide in advance the maximum amount you will deposit per day, week, or month. Once a limit is set, it can be reduced immediately, but increasing it requires waiting through a holding period.

Self-control

Session Time Limit

Set how long you will play in one sitting. When the set time is up, 6zz will automatically send an alert and encourage you to take a break.

Time management

Self-Exclusion

Block your account entirely for a set period. Options are available from 7 days up to longer-term breaks. No bonus or promotional communications are sent while self-exclusion is active.

Account protection

Bet Limit

Set the maximum amount you will place on a single bet in advance. It is an effective way to protect yourself from impulsive large bets.

Budget control

Gaming History

View your complete betting and casino activity history. It is the most direct way to understand your own spending patterns.

Transparency

Account Closure

If you feel you need a complete break from gaming, let the support team know via live chat or email — they will help you close your account permanently.

Emergency support

Warning signs of a problem

Gaming problems develop gradually. If you notice any of the signs below in yourself or someone you know, it is important to act quickly.

Chasing losses

Repeatedly placing larger bets in the hope of winning back lost money is the most common sign of problem gaming.

Spending beyond the set budget

Consistently going over the amount set aside for betting, even after setting a specific limit, is a cause for concern.

Missing work or family time

If gaming is causing you to cut back on work, study, or time with family, that is a warning signal.

Lying about gaming

Hiding from family or friends how much time or money is being spent on gaming.

Emotional distress

Feeling uneasy, restless, or irritable when unable to play.

Borrowing money to gamble

Taking loans from people you know or dipping into savings to fund betting.

Check yourself

If any one of the signs above applies to you, it may be an early stage of a problem. There is no shame in this — getting support at the right time is the sensible thing to do. Contact 6zz's 24/7 live chat, or consider the other support options listed below.

Where to find support

You do not have to deal with this alone. 6zz provides direct support, and the paths to family support and professional advice are also open.

6zz Live Chat Support

Contact us in Bangla through the platform's 24/7 live chat. A support agent will give you immediate help with setting limits, activating self-exclusion, or closing your account.

Family and trusted people

Talk openly with a close family member or trusted friend. Having their support makes it much easier to decide on self-exclusion or budget controls.

Professional advice

Visit a mental health professional or a counsellor experienced in behavioural issues. Gaming addiction is a treatable condition and can be overcome with the right support.

Contact by email

Support is available by email as well as live chat. Write to 6zz's support email address with your issue or request in detail — the team responds in both Bangla and English. For more information about support, see our Frequently Asked Questions (FAQ) page.

Tips for healthy gaming habits

These habits help keep gaming enjoyable over the long term.

Set your budget first

Before you start gaming, decide the maximum amount you will spend that day. Once that amount is gone, stop — your gaming for the day is done.

Losses are normal

Losing in betting and casino games is a normal part of play. Placing more bets to try to recover losses generally makes the situation worse.

Do not treat gaming as a source of income

6zz's games are designed for entertainment, not as a reliable source of earnings. Depending on gaming for your livelihood can lead to financial and mental problems.

Take regular breaks

During long sessions, take at least a 10-minute break every hour. This keeps your decision-making ability fresh.

Do not play under emotional stress

Playing when you are angry, sad, or under heavy stress makes it harder to make sound decisions and increases the risk of overspending.

Do not play under the influence of alcohol

Gaming while under the influence of alcohol or substances weakens judgement and raises the risk of unplanned large bets.

Questions about responsible gaming

Here are answers to questions members often ask about responsible gaming.

After logging into your account, go to the Responsible Gaming section where you will find the option to set a deposit limit. You can set separate daily, weekly, or monthly limits. Reducing a limit takes effect immediately, but increasing it requires a waiting period.

No. For the entire duration of the self-exclusion, 6zz will not send any bonus offers or promotional communications. Logging into the account is also not possible during this time.

Talk to them directly and with care. Share your concern without judgment. Encourage them to contact 6zz Support via live chat or email and to seek professional advice. Support from family can make a real difference in this situation.

Self-exclusion is a firm protective measure — it cannot be lifted before the set period ends. This decision is intentionally kept in place so that the account cannot be reactivated on a momentary impulse.

Yes. If you request permanent account closure, the remaining balance will be returned in accordance with the applicable rules. Contact us via live chat or email for more details.

No. The minimum age to register and take part in any gaming activity on 6zz is 21. Proof of age may be requested during account verification, and accounts belonging to underage users will be closed entirely.

More helpful pages

Visit these pages to learn more about 6zz.